To delete your account: 1) Go to 'Account Settings' in your profile, 2) Scroll down to 'Account Management', 3) Click 'Delete Account' and confirm your decision, 4) Complete any pending rentals or refunds, 5) Your account will be permanently deleted within 30 days. You can reactivate within this period by contacting support.

To set rental rates: 1) Go to your vehicle listing, 2) Click 'Pricing' tab, 3) Set daily, weekly, and monthly rates, 4) Add seasonal pricing for peak periods, 5) Set minimum rental duration, 6) Add extra charges (delivery, late return, cleaning), 7) Use our pricing suggestions based on similar vehicles, 8) Save your pricing. You can adjust rates anytime, but changes apply to new bookings only.

Payment declines can occur due to: 1) Insufficient funds in your account, 2) Daily transaction limits exceeded, 3) International card restrictions, 4) Incorrect billing address, 5) Card expiration or security holds, 6) Bank's fraud protection activation, 7) Currency conversion issues. Contact your bank or try a different payment method. Our support team can help troubleshoot specific issues.

Our protection measures include: 1) Comprehensive insurance coverage for all rentals, 2) Identity verification for all users, 3) 24/7 roadside assistance and emergency support, 4) Real-time vehicle tracking and monitoring, 5) Secure payment processing with fraud protection, 6) Dispute resolution system, 7) Background checks for high-value rentals, 8) Emergency contact system and GPS tracking.

Creating an account is simple: 1) Visit our website or download the mobile app, 2) Click 'Sign Up' and choose 'Vehicle Owner' or 'Renter', 3) Enter your email, phone number, and create a password, 4) Verify your email and phone number, 5) Complete your profile with required documents (Emirates ID for residents, passport for tourists), 6) Upload a valid driving license. Your account will be activated within 24 hours after verification.

To reset your password: 1) Go to the login page and click 'Forgot Password', 2) Enter your registered email address, 3) Check your email for a password reset link, 4) Click the link and create a new secure password, 5) Log in with your new credentials. If you don't receive the email, check your spam folder or contact support.

To update your profile: 1) Log into your account and go to 'My Profile', 2) Click 'Edit Profile' to modify personal information, 3) Update your contact details, address, or payment methods, 4) For document updates (license, ID), upload new documents for verification, 5) Save changes. Note that some changes may require re-verification for security purposes.

Autorentify charges a competitive commission structure: 1) No upfront listing fees or monthly charges, 2) We take 10-15% commission only on successful bookings, 3) Commission includes payment processing, customer support, and platform maintenance, 4) You keep 85-90% of your rental income, 5) No hidden fees or surprise charges, 6) Transparent billing with detailed statements.

Yes, we offer various promotions: 1) New user discounts (20% off first booking), 2) Loyalty program with points and rewards, 3) Seasonal promotions during Dubai Shopping Festival and summer, 4) Group booking discounts (10+ vehicles), 5) Long-term rental discounts (30+ days), 6) Referral bonuses for both owners and renters, 7) Corporate packages for businesses.

We accept multiple payment methods: 1) Credit cards (Visa, Mastercard, American Express), 2) Debit cards from UAE banks, 3) Digital wallets (Apple Pay, Google Pay, Samsung Pay), 4) Bank transfers for long-term rentals, 5) Cryptocurrency (Bitcoin, Ethereum) for select users, 6) Buy now, pay later options (Tabby, Tamara), 7) Corporate accounts with net payment terms.

Yes, we prioritize payment security: 1) PCI DSS Level 1 compliance for payment processing, 2) 256-bit SSL encryption for all transactions, 3) Tokenization of sensitive payment data, 4) Two-factor authentication for account access, 5) Regular security audits and penetration testing, 6) Fraud detection and prevention systems, 7) Secure payment gateway integration with leading providers.

To get invoices: 1) Go to 'My Bookings' in your account, 2) Click on the specific rental, 3) Select 'Download Invoice' or 'Email Invoice', 4) Invoices are automatically generated and include all charges, 5) For corporate accounts, invoices are sent monthly, 6) VAT-compliant invoices for UAE businesses, 7) Custom invoice formats available for enterprise clients.

Multiple support channels available: 1) 24/7 live chat on website and app, 2) Email: [email protected] (2-hour response), 3) Phone: +971-4-XXX-XXXX (8 AM - 8 PM GST), 4) WhatsApp: +971-XX-XXX-XXXX, 5) In-app support ticket system, 6) Video call support for complex issues, 7) Dedicated account managers for enterprise clients.

Our support schedule: 1) Live chat: 24/7 availability, 2) Phone support: 8 AM - 8 PM GST (Sunday to Thursday), 3) Email support: Monitored 24/7 with 2-hour response time, 4) WhatsApp: 8 AM - 10 PM GST, 5) Emergency support: 24/7 for urgent rental issues, 6) Arabic and English support available, 7) Premium support for enterprise clients.

Yes, we provide comprehensive support: 1) Live chat available 24/7 on website and mobile app, 2) Phone support at +971-4-XXX-XXXX during business hours, 3) WhatsApp support for quick queries, 4) Video call support for complex issues, 5) Multi-language support (English, Arabic, Hindi, Urdu), 6) Dedicated support agents for different issues, 7) Escalation process for urgent matters.

If vehicle issues arise: 1) Contact support immediately with photos/video evidence, 2) We'll arrange a replacement vehicle if available, 3) Full refund if no suitable replacement, 4) Compensation for inconvenience caused, 5) Investigation with vehicle owner, 6) Rating and review system for accountability, 7) Follow-up to ensure satisfaction, 8) Prevention measures for future rentals.

To report suspicious activity: 1) Use the 'Report' button on any listing or user profile, 2) Contact support immediately with details, 3) Provide screenshots and evidence, 4) We investigate all reports within 24 hours, 5) Immediate action taken against verified scams, 6) User protection and account security measures, 7) Cooperation with authorities when necessary, 8) Regular security updates and warnings.