Autorentify accepts multiple payment methods for your convenience: Credit cards (Visa, Mastercard, American Express), debit cards from UAE banks, Apple Pay and Google Pay, bank transfers for monthly rentals, and cash payment at pickup (select rental partners only). All online payments are processed through secure, PCI DSS-compliant payment gateways. For the security deposit, most rental partners require a credit card in the driver's name. Payment is taken at the time of booking, and you'll receive a detailed invoice via email.

Yes, comprehensive insurance is included with all rentals on Autorentify. This covers damage to the vehicle, third-party liability, and theft protection. The insurance includes a standard excess (deductible) of AED 1,000-3,000 depending on vehicle type - this is the maximum you'd pay in case of an accident. You can reduce the excess to zero by purchasing additional coverage (CDW - Collision Damage Waiver) for AED 50-100 per day. Personal accident insurance for occupants is also available as an optional add-on.

Booking is simple and takes less than 60 seconds: 1) Enter your pickup location, dates, and times on our homepage, 2) Browse available vehicles and filter by type, price, or features, 3) Select your preferred car and review pricing details, 4) Click 'Book Now' and create an account or log in, 5) Enter driver details and upload required documents, 6) Choose optional extras (GPS, child seat, etc.), 7) Review and confirm your booking, 8) Pay online or choose pay-at-pickup. You'll receive instant confirmation via email and SMS with pickup instructions.

It depends on your nationality. Visitors from USA, UK, Canada, Australia, New Zealand, most European countries, and several other nations can drive in Dubai with their home country license - no IDP required. However, visitors from countries not on the exemption list (including India, Pakistan, Philippines, Egypt, and many others) MUST have an International Driving Permit along with their home license. The IDP must be obtained in your home country before traveling to Dubai. Check with your rental partner or Autorentify support to confirm if your license is accepted.

No, car rental in Dubai is quite affordable. Economy cars start from just AED 50 per day (about $14 USD), making Dubai one of the most competitively priced car rental markets in the world. For comparison: economy cars AED 50-80/day, mid-size sedans AED 80-150/day, SUVs AED 150-350/day, and luxury cars AED 500-1,500/day. Monthly rentals offer even better value with discounts of 30-50% compared to daily rates. Fuel is also inexpensive in the UAE, and parking is widely available and affordable throughout Dubai.

Security deposits are refunded 7-21 days after you return the vehicle without damage or traffic fines. The timeline: 1) You return the car and it's inspected for damage (immediate), 2) Rental partner checks for traffic violations (can take 7-14 days to appear in the system), 3) Once confirmed no fines or damage, the deposit hold is released, 4) Your bank processes the refund (3-7 business days). The deposit appears as a 'pending' charge on your card but isn't actually deducted unless needed for damage or fines. If you paid cash deposit, refund is via bank transfer within 7-14 days.

Most rentals on Autorentify include unlimited mileage, allowing you to drive as much as you need without extra charges. Some economy and budget vehicles may have a daily mileage limit of 200-300 km per day, with additional kilometers charged at AED 0.50-1.00 per km. Monthly rentals typically include 3,000-5,000 km per month. The mileage policy is clearly displayed on each vehicle listing. If you plan to drive extensively (road trips to other emirates or Oman), confirm unlimited mileage when booking.

Yes, you can cancel your booking. Cancellation terms depend on the rental partner and timing: Free cancellation up to 48 hours before pickup for most bookings, 50% refund for cancellations 24-48 hours before pickup, and no refund for cancellations less than 24 hours before pickup (though you may receive credit for future bookings). Some rental partners offer flexible cancellation for a small fee (AED 20-50). Cancellation policies are clearly shown during booking. To cancel, go to 'My Bookings' and click 'Cancel Booking' - refunds are processed within 5-7 business days.

The minimum age to rent a car in Dubai is 21 years old with at least 1 year of driving experience. However, for luxury cars, sports cars, and larger SUVs, most rental companies require drivers to be at least 25 years old with 2-3 years of driving experience. Drivers under 25 may face young driver fees (AED 20-50/day extra) or higher security deposits. There's typically no maximum age limit as long as you hold a valid license, though some rental partners may require drivers over 65 to provide additional documentation.

Monthly car rental is significantly cheaper than daily rates in Dubai. A car that costs AED 80 per day (AED 2,400 for 30 days) will typically cost only AED 1,500-1,800 per month - saving you 25-40%. For example: economy cars drop from AED 70/day to AED 1,200/month, SUVs from AED 200/day to AED 3,500/month, and luxury cars from AED 700/day to AED 12,000/month. If you need a car for more than 2 weeks, monthly rental almost always offers better value. Many rental partners also include free maintenance and insurance in monthly rates.

Yes, refunds are available based on when you cancel: More than 48 hours before pickup: Full refund (100%), 24-48 hours before pickup: 50% refund, Less than 24 hours before pickup: No refund (though you may receive credit for future bookings). Some rental partners offer 'flexible cancellation' for an additional fee (AED 20-50) allowing free cancellation up to 24 hours before pickup. Refunds are processed within 5-7 business days to your original payment method. Force majeure situations (flight cancellations, medical emergencies) are reviewed case-by-case for possible full refund.

Taking rental cars outside the UAE requires special permission. Oman: Most rental partners allow travel to Oman with advance notice and additional insurance (AED 50-100 per day). You'll need to purchase Oman insurance at the border. Saudi Arabia: Requires special permission, cross-border insurance (AED 100-200/day), and may not be available for all vehicles. Other GCC countries: Generally allowed with advance permission and additional insurance. Always inform the rental partner at least 48 hours before planned cross-border travel. Some vehicle types (luxury cars, sports cars) may not be permitted to leave the UAE.

Yes, you can extend your rental if the vehicle is available. Contact the rental partner or Autorentify support at least 24 hours before your scheduled return time. Extensions are charged at the daily rate (or discounted weekly/monthly rate if applicable). For monthly rentals, extensions often receive the same monthly rate. To extend: log into your account, go to 'My Bookings', click 'Extend Rental', select new return date, and confirm payment. Last-minute extensions (less than 24 hours notice) may incur an additional fee of AED 50-100.

Yes, if you're from an approved country. Visitors from the US, UK, Canada, Australia, New Zealand, and most European countries can drive in Dubai using their home country license for up to 6 months. GCC nationals (Saudi Arabia, Kuwait, Qatar, Bahrain, Oman) can use their GCC license. Visitors from other countries need an International Driving Permit (IDP) along with their home license. UAE residents must obtain a UAE driving license and cannot use their home country license for car rental.

Most car rentals in Dubai require a security deposit, typically AED 1,000-3,000 for economy cars and AED 5,000-10,000 for luxury vehicles. However, some rental partners on Autorentify offer 'no deposit' or 'reduced deposit' options where the deposit is waived or reduced to AED 500. These options may require a higher daily rate or credit card pre-authorization. The deposit is fully refundable and returned within 7-21 days after the car is returned without damage or traffic fines. We clearly indicate deposit requirements when you browse vehicles.

Beyond the rental rate, potential additional charges include: Security deposit - AED 1,000-10,000 (refundable), Salik toll charges - AED 4-5 per gate crossing (billed after rental), traffic fines if incurred (varies + AED 20-50 admin fee), fuel if not returned full (market rate + AED 50-100 refueling fee), late return fees - AED 50-200 plus extra day rate, cleaning fee if returned excessively dirty (AED 100-200), smoking fee if violated (AED 500-1,000), optional extras (GPS AED 10-15/day, child seat AED 10-15/day, additional driver AED 10-15/day), and airport delivery AED 50-100. All fees are transparently shown during booking.

Most rentals on Autorentify follow a 'full-to-full' fuel policy: you receive the car with a full tank and must return it with a full tank. If you return the car without filling it up, you'll be charged for the missing fuel plus a refueling service fee (typically AED 50-100 plus AED 5-6 per liter). Some rental partners offer a 'pre-purchase fuel' option where you buy a full tank at competitive rates and can return the car empty - convenient but you pay for unused fuel. The fuel policy is clearly stated on each vehicle listing.

Late returns are charged by the hour or day depending on how late you are. Grace period: Most rental partners offer a 1-hour grace period at no charge. 1-6 hours late: Charged hourly at 1/24th of the daily rate plus AED 50 late fee. More than 6 hours late: Charged full additional day plus AED 100-200 late fee. If you know you'll be late, contact the rental partner immediately to arrange an extension - this is usually cheaper than late fees. Repeated late returns without notice may affect your ability to book in the future.

Most rental companies in Dubai require a credit card in the driver's name for the security deposit. The credit card must have sufficient available credit (AED 1,000-10,000 depending on vehicle type). Some rental partners accept debit cards for economy cars with a higher deposit, but this is less common. Virtual credit cards and prepaid cards are typically not accepted. The card is used for pre-authorization (not charged) and released after the car is returned without damage or fines. A few rental partners offer cash deposit options for local residents.

No, Autorentify ensures transparent pricing with no hidden fees. The price you see includes the daily/weekly/monthly rental rate and comprehensive insurance. Additional optional costs are clearly displayed: security deposit (refundable), airport delivery (AED 50-100), additional driver (AED 10-15/day), GPS device (AED 10-15/day), child seat (AED 10-15/day), and additional insurance coverage (optional). If you receive traffic fines during your rental, these will be charged along with an administrative fee (typically AED 20-50 per fine). All charges are itemized in your booking confirmation.

Yes, you can add additional drivers to your rental. The first additional driver is usually free. Each additional driver after the first costs AED 10-15 per day or AED 200-300 per month. All additional drivers must meet the same requirements as the main driver: valid license, minimum age (21 or 25 depending on vehicle), and proper documentation. Additional drivers must be present at pickup to have their license verified and to sign the rental agreement. You can add drivers at the time of booking or during pickup (subject to availability).

Yes, one-way rentals are available on Autorentify. You can pick up a car in Dubai and drop it off in Abu Dhabi, Sharjah, Ajman, or other UAE cities. One-way fees typically range from AED 100-300 depending on the distance and rental partner. Popular one-way routes include Dubai to Abu Dhabi (AED 150-200), Dubai to Sharjah (AED 100), and Dubai to Al Ain (AED 200-250). Select 'Different drop-off location' when booking to see available options and fees. The car must be returned to an authorized location of the same rental partner.

The rental price includes: comprehensive insurance coverage, 24/7 roadside assistance, basic maintenance during rental period, unlimited mileage (or specified limit clearly stated), and customer support. Most rentals also include one additional driver at no extra cost. The price does NOT include: fuel (you return the car with same fuel level), Salik toll charges (Dubai toll roads), traffic fines if incurred, optional extras (GPS, child seats), airport delivery fees, and security deposit (which is refundable). All inclusions and exclusions are clearly shown when you book.

Before leaving the rental location: 1) Inspect the car exterior for existing damage and ensure it's documented with photos, 2) Check tire condition and pressure, 3) Verify the fuel level matches the agreement, 4) Test all lights, wipers, and horn, 5) Ensure the car has registration documents, insurance certificate, and emergency contact information, 6) Check for spare tire, jack, and warning triangle, 7) Test the AC and all electronic features, 8) Take photos/video of the car's condition, 9) Save the rental partner's emergency number. Report any issues immediately before leaving.

Autorentify offers a wide variety of vehicles to suit every need and budget: Economy cars (Toyota Yaris, Nissan Sunny - AED 50-80/day), Compact SUVs (Nissan X-Trail, Honda CR-V - AED 120-180/day), Full-size SUVs (Toyota Land Cruiser, Nissan Patrol - AED 200-400/day), Luxury sedans (Mercedes E-Class, BMW 5 Series - AED 300-600/day), Luxury SUVs (Range Rover, Cadillac Escalade - AED 500-800/day), Sports cars (Porsche 911, Chevrolet Corvette - AED 800-1,500/day), Family vans (Toyota Hiace, Nissan Urvan - AED 150-250/day), and Electric vehicles (Tesla Model 3 - AED 200-350/day).

Yes, we offer substantial discounts for long-term rentals. Weekly rentals save 15-20% compared to daily rates, and monthly rentals save 30-50%. For example, a car at AED 100/day becomes AED 600/week (instead of AED 700) and AED 2,000/month (instead of AED 3,000). Rentals longer than 3 months can save up to 60%. We also offer seasonal promotions during Dubai Shopping Festival, summer months, and Ramadan. Corporate clients and returning customers get additional loyalty discounts. Check our 'Deals' section for current promotions.