Terms & Conditions

These terms govern your use of the Autorentify platform and services.

1. Acceptance of Terms

By accessing Autorentify, you agree to these Terms & Conditions. If you do not accept them, please discontinue use. We may update the Terms without prior notice; continued use means you accept the latest version.

Definitions:

  • Service Provider: Independent companies offering rental or chauffeur services listed on Autorentify.
  • Platform Services: Autorentify connects users with Service Providers; we do not supply the vehicles ourselves.

2. Platform Usage & Responsibilities

User Obligations

  • Provide accurate booking details and keep contact information up to date.
  • Comply with UAE laws and any additional rules shared by Service Providers.
  • Respect vehicle capacity and on-board policies such as no smoking or littering.

Payments

  • Payments are processed through supported methods; exchange fees or bank charges are your responsibility.
  • Receipts and invoices are delivered electronically.

Cancellations & Refunds

  • Cancellation fees vary based on notice period and supplier policy.
  • No-show bookings are non-refundable.
  • Refunds are typically processed within 14 business days to the original payment method.

3. Service-Specific Terms

Chauffeur & Car Rentals

  • Contracts exist directly between you and the Service Provider.
  • Vehicle images are illustrative; features may differ at delivery.
  • A valid UAE or international driving licence is required for self-drive rentals.
  • Only authorized drivers may operate the vehicle.

4. Limitations of Liability

  • Autorentify is not responsible for delays, accidents, or issues caused by Service Providers.
  • We are not liable for lost personal belongings or unforeseen disruptions.
  • You agree to indemnify Autorentify against penalties arising from misuse of the service.

5. General Provisions

  • Governing law: UAE law applies; disputes are handled in Dubai courts.
  • Availability: We may modify or suspend the platform for maintenance or updates.
  • Third-party links: External resources do not imply endorsement; review their policies separately.

6. For Service Providers

  • Maintain valid trade licences and comply with all relevant regulations.
  • Ensure listings are accurate and resolve customer issues promptly.
  • Grant Autorentify a licence to showcase submitted content and media.

Payments & Fees

  • Success fees apply per confirmed booking as defined in individual agreements.
  • Payouts are scheduled weekly after applicable deductions.
  • Refunds issued to customers for valid claims may be recovered from the Service Provider.

Termination

  • Agreements auto-renew unless cancelled with 30 days’ notice.
  • Autorentify may suspend accounts for violations, including non-payment or misleading content.

7. Advertising Guidelines

  • All promotional content must meet UAE advertising standards and remain factually accurate.
  • Autorentify may modify or remove ads at its discretion.
  • Advertisers bear full responsibility for any claims arising from their content.

Contact

Questions about these terms? Email info@autorentify.com.