Yes, comprehensive insurance is included with all rentals on Autorentify. This covers damage to the vehicle, third-party liability, and theft protection. The insurance includes a standard excess (deductible) of AED 1,000-3,000 depending on vehicle type - this is the maximum you'd pay in case of an accident. You can reduce the excess to zero by purchasing additional coverage (CDW - Collision Damage Waiver) for AED 50-100 per day. Personal accident insurance for occupants is also available as an optional add-on.

Most rentals on Autorentify include unlimited mileage, allowing you to drive as much as you need without extra charges. Some economy and budget vehicles may have a daily mileage limit of 200-300 km per day, with additional kilometers charged at AED 0.50-1.00 per km. Monthly rentals typically include 3,000-5,000 km per month. The mileage policy is clearly displayed on each vehicle listing. If you plan to drive extensively (road trips to other emirates or Oman), confirm unlimited mileage when booking.

Taking rental cars outside the UAE requires special permission. Oman: Most rental partners allow travel to Oman with advance notice and additional insurance (AED 50-100 per day). You'll need to purchase Oman insurance at the border. Saudi Arabia: Requires special permission, cross-border insurance (AED 100-200/day), and may not be available for all vehicles. Other GCC countries: Generally allowed with advance permission and additional insurance. Always inform the rental partner at least 48 hours before planned cross-border travel. Some vehicle types (luxury cars, sports cars) may not be permitted to leave the UAE.

Most rentals on Autorentify follow a 'full-to-full' fuel policy: you receive the car with a full tank and must return it with a full tank. If you return the car without filling it up, you'll be charged for the missing fuel plus a refueling service fee (typically AED 50-100 plus AED 5-6 per liter). Some rental partners offer a 'pre-purchase fuel' option where you buy a full tank at competitive rates and can return the car empty - convenient but you pay for unused fuel. The fuel policy is clearly stated on each vehicle listing.

Yes, you can add additional drivers to your rental. The first additional driver is usually free. Each additional driver after the first costs AED 10-15 per day or AED 200-300 per month. All additional drivers must meet the same requirements as the main driver: valid license, minimum age (21 or 25 depending on vehicle), and proper documentation. Additional drivers must be present at pickup to have their license verified and to sign the rental agreement. You can add drivers at the time of booking or during pickup (subject to availability).

Before leaving the rental location: 1) Inspect the car exterior for existing damage and ensure it's documented with photos, 2) Check tire condition and pressure, 3) Verify the fuel level matches the agreement, 4) Test all lights, wipers, and horn, 5) Ensure the car has registration documents, insurance certificate, and emergency contact information, 6) Check for spare tire, jack, and warning triangle, 7) Test the AC and all electronic features, 8) Take photos/video of the car's condition, 9) Save the rental partner's emergency number. Report any issues immediately before leaving.